The Rumford Stone team brings years of experience and a passion for stone to every project
Owners
Leadership
Joe Boudreau
Director of Manufacturing
Joe Boudreau
Director of Manufacturing
Joe has been with us since 2006 and is responsible for the production of your countertops from cutting to installation. His focus is always on customer satisfaction. Like many at the company, Joe enjoys the atmosphere of the family-owned and operated company. Married with a daughter and son, Allyson and Beckett, Joes likes to find time for a round of golf.
Tanya Clark-Smith
Director of Sales
Tanya Clark-Smith
Director of Sales
Tanya has been with Rumford Stone since 2004. As Director of Sales, she manages many of our departments to ensure their communications are efficient and consistent. Her goal is to provide customers with exceptional service throughout the process. Her varied roles over the years have allowed her to build strong relationships with our customers and have given her an exceptional understanding of how to grow our business. A military brat, Tanya has lived all over. She loves her life in New England with her husband and their cats but says Alaska is the most beautiful place she has ever lived.
Sales, Showroom & Estimating
Kristen Lachance
Sales and Marketing Manager
Kristen Lachance
Sales and Marketing Manager
Kristen works closely with our Kitchen and Bath dealers to make sure they have all the resources needed to better serve their customers. This includes product information, the latest service offering and specifics on the Rumford Stone process. Her efforts ensure that each project gets completed as efficiently as possible. An animal lover, Kristen has three dogs and two cats. She loves cooking, spending time at the beach during the summer and getting dirty in her garden. She is a true DIY girl.
Adam Friend
Estimating Supervisor
Adam Friend
Estimating Supervisor
Adam has been with Rumford Stone since 2016 and handles our estimating. After customers have explored our showroom and picked out their dream surface, he provides pricing and quotes for each project. He enjoys numbers and the steady pace which makes his day fly by. Adam and his wife welcomed their second child this fall, Lucas, so he’s a busy guy.
Rachel Baron
Showroom Manager/Estimator
Rachel Baron
Showroom Manager/Estimator
Rachel has been assisting customers with the process of selecting their new countertops since she joined us in 2019. Her creative eye and design flair allow her to help customers with surface colors and material selection. She is comfortable talking about maintenance and care as well as furnishings and finishes. As part of her role, she also works up estimates on projects. She enjoys helping people who come into what is commonly called the “stone art gallery” and loves the challenge of learning something new about stone every day. Rachel loves being creative, including painting and drawing. She is happily married, has two cats and enjoys the outdoors.
Randy Russell
Estimating
Randy Russell
Estimating
In his estimating role at Rumford Stone, Randy provides pricing and quotes for kitchen and bath projects throughout Northern New England. When Randy is not at work, he enjoys golfing throughout the summer months. His favorite thing is spending time with his family barbequing or just sitting around a fire.
Customer Service
Terri Upstill
Project Coordinator
Terri Upstill
Project Coordinator
Terri joined Rumford Stone in 2020 as part of our Customer Service team. She works with our Lowe’s customers to coordinate orders as they move through the shop and out into the field for installation. Her goal is to provide each customer with a well informed and positive experience. Terri enjoys working with a knowledgeable and experienced team that is always willing to share advice. The daughter of a Navy retiree and a military spouse for 12 years, Terri has lived in Europe and all over the United States. An animal lover, Terri, has two cats, two parrots, one dog and almost a dozen chickens on her small hobby farm where she spends much of her spare time working her blueberry field.
Tennille Ferland
Customer Service Manager
Tennille Ferland
Customer Service Manager
Tennille has recently taken on the role of Customer Service Manager at Rumford Stone. In this capacity, she supervises the intricacies of customers’ interactions with Rumford Stone. Whether engaged in new construction ventures or remodeling projects, Tennille is committed to ensuring an exceptional customer experience. Beyond her professional commitments, Tennille finds solace in her camp retreat, relishing moments spent with her cherished grandchildren and fiancé. A fervent reader with an eclectic taste, Tennille also enjoys listening to just about every genre of music.
Audra Sousa
Project Coordinator
Audra Sousa
Project Coordinator
Audra works in our customer service department as a Project Coordinator. She develops a close working relationship with customers as she efficiently manages all the details of their projects. Audra lives a vegan lifestyle and has a deep love for cars, cats, and espresso. In her spare time, you might find her at a cat café or car show.
Rubie Medina
Project Coordinator
Rubie Medina
Project Coordinator
Rubie is a recent addition to the Rumford Stone customer service team, where she holds the position of a Project Coordinator. In this capacity, her primary responsibility involves providing comprehensive support to customers at every phase of their projects. With her responsiveness at addressing inquiries, she empowers customers to make well-informed decisions. Beyond her professional commitments, Rubie is an avid Dungeons and Dragons fan and during her leisure time enjoys playing this and other role-playing games. Along with this, she also enjoys playing FFXIV and Baulder’s Gate with her friends.
Warehouse and Purchasing
Gregory Paquette
Inventory Manager
Gregory Paquette
Inventory Manager
Greg has been with us forever so he knows all the ins and outs of the business. He manages the warehouse and material handling making sure slabs are moved in the safest manor and those around him are doing their jobs and achieving success. Nothing makes him happier than seeing the smile on customer’s faces when they see their stone for the first time. Family is important to Greg and he gets to work with his every day. When the work week is over, he loves watching football and hanging out with his dogs.
Robert “Rob” Duverge
Warehouse Supervisor
Robert “Rob” Duverge
Warehouse Supervisor
Rob is the stone master. He oversees all stone movement, handles customer viewings, and is responsible for Slabsmith layouts. Even more important, he keeps his boss on track with his daily duties. He loves the company’s laid back family atmosphere and how they put people first. Rob has no free time as he has a wife, four kids, a dog, 6 cats, and three chickens.
Kate Arsenault
Material Viewing Specialist
Kate Arsenault
Material Viewing Specialist
Kate joined Rumford Stone in 2020 and works in our Warehouse. She handles material viewings and stone selections. Kate loves that Rumford is like one big family and the team works together to deliver the best results possible. In her free time, she enjoys spending time with her daughter and horseback riding.
Sarah Trento
Purchasing Specialist
Sarah Trento
Purchasing Specialist
Sarah is a purchasing specialist here at Rumford Stone. She looks at every order that is placed and assesses each one for the materials needed. Whether a job requires a popular quartz or an exclusively selected marble, she coordinates with our network of suppliers to ensure materials are delivered. In her role, she works closely with our Project Coordinators and Warehouse staff to keep things running smoothly and to promptly solve any material related issues. When Sarah is off-the-clock, she enjoys spending time with her boyfriend hiking in the White Mountains and making videos for their YouTube channel.
Template
Pete Shedd
Templater
Pete Shedd
Templater
Pete has been with us since 2006 and handles managing our templating department and performing the occasional service call. His experience makes him an ideal trainer for our new templaters and helps them troubleshoot issues that arise in the field. He loves the variety of people he meets each day and being involved in their projects. Pete gets involved with his kid’s activities and travels with his family whenever possible.
Matt Bartlett
Templater
Matt Bartlett
Templater
Matt joined the Rumford team in 2013 and is part of our team of templaters. He excels at answering customer’s questions and relaying info from the field back to the home office. He also helps train new employees. His favorite part of the job is traveling to new places all the time, meeting customer’s dogs, and ensuring each project is perfect through his attention to detail.
When he is not working, Matt loves volunteering at the Webster Church Booth at the Hopkinton Fair, and NH Scot and the Highland Games at Loon Mountain. He’s been making a difference at these events for more than 35 years.
Brandon Douglas
Templater
Brandon Douglas
Templater
Brandon joined Rumford early in 2021 and is one of our templaters. He plays a key role in helping customers achieve the surface of their dreams by ensuring their new counter fits their space perfectly. He loves that the job gives him the opportunity to travel to new places every day and meet a variety of interesting people. He also likes being a part of an organized and motivated team. Brandon is an avid skier and likes spending time outdoors. He also enjoys entertaining his cat in his free time.
Melanie Driggers
Templater
Melanie Driggers
Templater
Melanie has joined Rumford Stone as a Templater.
Colby Thomas
Templater
Colby Thomas
Templater
Colby recently joined Rumford Stone as a Templater.
Install
Steve Lafoe
Installation Supervisor
Steve Lafoe
Installation Supervisor
Steve has been with Rumford Stone since 2018 and manages our installation crews and ensures we maintain quality, efficiency, and cleanliness on every job site. He also handles issues or questions that arise on job sites and service calls. Steve enjoys the feeling of providing a solution that results in a positive outcome and happy customer. An avid music lover, Steve has a passion for producing and mixing live concerts. He enjoys spending time with his fiancé and 3 grand babies.
Scott Parsons
Lead Installer
Scott Parsons
Lead Installer
Scott has been with Rumford Stone since 2016 and is one of our lead installers. Tell him where you want stone in your home and he will make it happen. He likes that his job allows him to meet people from all walks of life and that he gets to put a smile on their faces. An army vet and father of two, Scott likes making a difference for others.
Jake Marcus
Lead Installer
Jake Marcus
Lead Installer
Since Jake joined us in 2017 he has made lots of homeowners happy. He gets to see those smiling faces as projects come to completion and people achieve their dream kitchens and baths. Jake feels the family atmosphere plays a big role in producing quality work that results in happy customers. After hours, Jake spends time with his cat or out in his Jeep.
Joe Bolieiro
Lead Installer
Joe Bolieiro
Lead Installer
Joe is a Lead Installer at Rumford Stone.